Careers

 

We are growing and looking for talent that is ready to reimagine gaming entertainment with us.

If you have the experience and spirit to challenge the status quo, apply for one of our available opportunities. And if you can’t find something to fit your background at the moment, keep in touch. We are growing and expanding every day. 

Mashantucket, CT, USA, Remote Guest User Mashantucket, CT, USA, Remote Guest User

Product Manager

Under the direction of the Vice President of Product Strategy, the Product Manager will be responsible for overseeing the development and lifecycle of one or more products, from concept to launch and beyond. This role demands a strong understanding of both the gaming market and player psychology, as well as the ability to manage complex projects in a fast-paced environment.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Works closely with cross-functional teams, including design, development, marketing, and analytics, to define the product vision, build the roadmap, and ensure the product meets both business and player expectations.

Qualifications

  • Deep knowledge of the gaming industry, player psychology, and emerging trends. 

  • Strong understanding of the game development process, including knowledge of agile methodologies and product lifecycle management. 

  • Excellent verbal and written communication skills, with the ability to clearly articulate product vision and strategies to stakeholders at all levels.  

  • Proven ability to lead cross-functional teams and manage multiple projects simultaneously.  

  • Strong problem-solving skills with the ability to navigate complex challenges and make impactful decisions.

Education & Experience

  • Bachelor's degree in business, computer science, game design, or related field (MBA a plus).

  • 3-5+ years of product management experience in the social mobile gaming industry or iGaming industry.  

  • Experience using data and metrics to back up product decisions, including familiarity with game analytics tools and A/B testing.  

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Mashantucket, CT, USA, Remote Guest User Mashantucket, CT, USA, Remote Guest User

Customer Success Manager

The Customer Success Manager (CSM) will specialize in the interactive gaming industry. This role is critical in ensuring our gaming operators, platform providers, and partners maximize the value of our solutions. 

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Serves as a trusted advisor, working closely with clients to drive adoption, optimize performance, and enhance player engagement.

Qualifications

  • Strong knowledge of social casino, casual gaming, iGaming gaming, or esports platforms  

  • Excellent communication, problem-solving, solutions focused and solid presentation skills.  

  • Ability to work cross-functionally in a fast-paced environment.  

  • Ability to work independently and be a strong self-starter for projects.  

  • Familiarity with gaming analytics, player behavior tracking, and engagement optimization. 

  • Must have the ability to work flexible hours as needed and be willing to travel as required.

  • Must be located the New England region, with a strong preference for candidates in Connecticut.

  • This role is remote/hybrid. Office presence in Connecticut may be required in the future.

Education & Experience

  • 3-5 years of experience in Customer Success, Account Management, or a related role

  • Strong background in relationship management, consultative selling, and strategic planning.  

  • Proficiency in CRM platforms, customer success tools, and data-driven decision-making.  

    Experience working with B2B gaming operators, tribal casinos, or online gaming platforms is a plus. 

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