Marketing & CSR Coordinator

The Marketing & CSR (Corporate Social Responsibility) Coordinator at Wondr Nation plays a vital role in supporting Marketing & CSR initiatives for Wondr Nation. Reporting to the Manager, Digital Marketing, the Marketing & CSR Coordinator will be responsible for performing tactical digital marketing tasks in support of a variety of marketing needs and supporting the implementation of the company's Social Responsibility initiatives.

Candidate must be able to manage projects, have knowledge of marketing tactics, have knowledge of community outreach and engagement tactics, and be proficient in internet research. Comfort and proficiency with Microsoft Office (specifically Outlook, Excel, Word and PowerPoint) plus Google products (specifically Google Sheets, Google Docs, Google Drive) is a must. Candidate must have proven written and verbal communication skills. Candidate must be: a self-starter, with the ability to stay on task; personable, with the ability to work well and collaboratively with others; detail-oriented and well-organized. Creative or design skills a plus.

Candidates must have the ability to work flexible hours (evenings and weekends) as needed and be willing to travel as required including frequent local travel in Connecticut. Candidates must be located in the New England region, with a strong preference for candidates in Connecticut. This role is remote/hybrid. Office presence in Connecticut will be required in the future.

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DUTIES and RESPONSIBILITIES

   Marketing Support

• Maintain and update marketing calendars and timelines.

• Collect competitive market insights regularly.

• Collect social content as needed (photos, video, employee responses).

• Assist in development of marketing initiatives. 

• Support podcast production as needed.

• Manage promotional premium inventory.

• Assist with event execution including preparation and on-site implementation.

• Gather, process and upload campaign data.

• Work in web CMS (content management system) to update web pages.

• Design assets in Canva as needed.

• Maintain library of marketing process documents.

• Maintain asset library (photo and video).

• Online research.

• Performs all other digital marketing related and compatible duties as assigned.

CSR Support

• Maintain community & event support calendar.

• Maintain Wondr Smart Lab calendar.

• Assist in coordinating on-site logistics for community events as needed.

• Attend community events and represent Wondr Nation.

• Research potential community partners.

• Track deliverables and deadlines for community outreach projects.

• Track and report on the progress of community outreach projects.

• Assist in planning for Wondr Nation Smart Lab including procurement/ordering of tools and materials.

• Maintain inventory of Wondr Smart Lab assets, tools and resources.

• On-site implementation of Wondr Nation Smart Lab STEAM initiatives.

• Performs all other CSR-related and compatible duties as assigned.

Reporting & Analytics

• Collect and/or compile metrics for Marketing & CSR reports and dashboards.

Administrative Support

• Create and maintain key contacts list.

• Schedule and prepare meetings, including coordination with internal and external parties and preparation of meeting documents.

• Attend relevant internal and external meetings, take meeting notes, provide meeting summaries and follow-up on Marketing & CSR tasks as needed.

• Maintain associated Teams and OneDrive folders sites.

• Process and track expense reports for Marketing & CSR team members

Education & Experience

• §  Bachelor’s degree in Marketing, Public Relations, Communications, Business, or similar required.

• 2–4 years of experience in marketing execution required.

• 2-4 years of event execution required.

• 2-4 years working with community initiatives preferred.

• Experience with managing projects.

• Writing/composition experience highly preferred.

• Experience working collaboratively with diverse internal and external stakeholders.

• Experience in online gaming industry desired.

qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Hands-on digital marketing execution experience with ability to deliver tactical excellence.

• Dependable with strong work ethic and can be counted on to meet deadlines.

• Detailed-oriented

• Proven background and willingness to work in an atmosphere requiring flexibility and change.

• Excellent communication and interpersonal skills, comfortable with digital collaboration platforms.

• Ability to manage competing priorities in a fast-paced environment.

• Personable, with the ability to work well and collaboratively with others.

• Strong organizational skills with the ability to manage multiple tasks in a virtual setting

• Proactive and self-motivated self-starter, with the ability to work alone and stay on task, plus the ability to work as part of a team.

• Team player who contributes valuable ideas and feedback.

• Proven written and verbal communication skills.

• Ability to adapt to evolving processes and contribute to continuous improvement initiatives.

• Proficiency in MS Office (Word, Excel, PowerPoint), Smartsheet and remote collaboration tools such as Teams and Zoom.

• Creative or design skills a plus.

• Ability to work flexible hours as needed.

• Ability to travel out of town when/if required.

• Experience in a fast-paced environment yet faces tasks and challenges with energy and passion.

• Must have valid driver’s license and reliable source of transportation.

Director, Analytics & Business Intelligence

The Director of Analytics and Business Intelligence is a hands-on strategic leader and the analytical engine of Wondr Nation. Reporting to the Executive Director of Finance and Administration, this role leads the organization's analytics function and serves as the primary intelligence partner to the Product, Marketing, Professional Services and Operations teams, equipping them with the data-driven insights, benchmarking frameworks, and performance narratives needed to acquire, retain, and clients and strategic partners. The Director will translate complex data into clear, actionable insights for executive leadership and the Board, and will be responsible for growing and managing the analytics team as the organization scales.

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Brand Ambassador

Under the supervision of the Digital Marketing Manager, the Casual Team Member serves as a brand ambassador responsible for executing local marketing activations throughout the state of Connecticut, in nearby NE-regional areas, and on property at Foxwoods, engaging with consumers, and ensuring Wondr Nation establishes strong community connections. The role spends over 50% of their time in the field promoting Wondr Nation and designated partners at events, festivals and other community touchpoints. Casual Team Members will be the eyes and ears of the brand, gathering feedback, building strong connections with our audience, and helping the Wondr Nation team achieve its performance goals.

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Qualifications

• Must possess excellent communication and people skills.

• Must be able to manage multiple projects simultaneously.

• Must be able to work in a fast-paced environment and be willing to work flexible hours during nights, weekends and holidays.

• Must have a valid driver’s license and reliable transportation. 

Education & Experience

• Bachelor’s degree in marketing or related field desired, or currently pursuing related coursework. 

• A minimum of one (1) year of experience in a guest experience role or an equivalent combination of education and experience. 

• Experience executing events, promotions, or activations required.

• (1) to (2) years working directly with the public required. 

• Prior experience as a brand ambassador a plus.  

Human Resources Coordinator

The Human Resource (HR) Coordinator at Wondr Nation plays a vital role in supporting the HR department’s functions within a dynamic, remote/hybrid work environment. This role primarily supports and executes HR processes under the direction of the Executive Director of Finance and Administration and HR Generalist. Responsible for assisting with recruiting, onboarding, maintaining team member records, coordinating HR processes, and implementing new HR initiatives. The HR Coordinator helps foster a positive, inclusive company culture and ensures HR compliance across flexible working arrangements. 

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DUTIES & RESPONSIBILITIES

Talent Acquisition:

• Support the recruitment process by posting jobs, scheduling interviews in-person and via virtual platforms, and communicating with candidates.

• Facilitate seamless onboarding for team members (including remote, hybrid and local), including preparing digital documentation, conducting virtual and in-person orientations, and orienting new hires to Wondr Nation’s culture and processes.

Employee Engagement & Culture:

• Coordinate training, development programs, and assist with team-building activities to promote engagement.

• Contribute to creating and maintaining a positive and inclusive organizational culture through virtual initiatives.

• Support organizational communication efforts, ensuring clarity and transparency across remote teams.

HR Operations & Administration:

• Maintain and update team member records, Lattice system, and confidential files, ensuring accuracy and compliance.

• Assist with the implementation and continuous improvement of HR processes and policies, including remote work protocols and communication channels.

• Support benefits administration, including enrollment, questions, and health and wellness programs for remote/hybrid staff.

• Support compliance with federal, state, Tribal, and gaming regulatory HR requirements.

• Assist with performance management processes, tracking reviews, and facilitating goal setting.

• Respond to team member inquiries related to HR policies, benefits, and work guidelines.

• Assist with audits, documentation tracking, and policy adherence.

• Additional HR related tasks / duties

Reporting & Analytics:

• Prepare HR reports and dashboards, tracking key metrics related to remote/hybrid workforce engagement.

Special Projects & Process Improvement:

• Assist with special projects related to HR technology, process automation, and best practices for remote/hybrid work environments.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Dependable with strong work ethic and can be counted on to meet deadlines.

• Proven background and willingness to work in an atmosphere requiring flexibility and change.

• Excellent communication and interpersonal skills, comfortable with digital collaboration platforms.

• Ability to manage competing priorities in a fast-paced environment.

• Personable, with the ability to work well and collaboratively with others.

• Strong organizational skills with the ability to manage multiple tasks in a virtual setting

• Proactive and self-motivated self-starter, with the ability to work alone and stay on task, plus the ability to work as part of a team.

• Team player who contributes valuable ideas and feedback.

• Proven written and verbal communication skills.

• Familiarity with HRIS systems and remote onboarding tools.

• Ability to adapt to evolving processes and contribute to continuous improvement initiatives.

• Discretion and confidentiality in handling sensitive information.

• Proficiency in MS Office (Word, Excel, PowerPoint), Smartsheet and remote collaboration tools such as Teams and Zoom.

• Ability to work flexible hours as needed.

• Ability to travel out of town when/if required.

• Experience in a fast-paced environment yet faces tasks and challenges with energy and passion.

• Must have valid driver’s license and reliable source of transportation.

Education & Experience

• Bachelor’s degree in human resources, Business Administration, or related field required.

• 2–4 years of experience in HR operations, recruiting coordination, or HR administration.

• Experience supporting remote or hybrid teams preferred.

• Experience with HRIS systems and performance management tools (e.g., Lattice) required.

• Experience in online gaming industry preferred.